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CompTIA A+ Core 2

Course Code: DDL-0003

FREE ACCESS

  •   Access to course content
  •   No access to labs
  •   Certificate not included

PAID ACCESS

  •   Access to course content
  •   Access to all course labs
  •   Blockchain Enabled Certificate and Badges

ABOUT THIS COURSE

This 5-day CompTIA A+ Core 2 hands-on course is designed to prepare you for the CompTIA 220-1002 exam. This course provides the background knowledge and skills you require to be a successful A+ technician.

CompTIA A+ certified professionals are proven problem solvers. They support today’s core technologies from security to cloud to data management and more. CompTIA A+ is the industry standard for launching IT careers into today’s digital world. It is the only industry recognised credential with performance-based items to prove pros can think on their feet to perform critical IT support tasks in the moment. It is trusted by employers around the world to identify the go-to person in end point management and technical support roles. CompTIA A+ is regularly re-invented by IT experts to ensure that it validates core skills and abilities demanded in the workplace.

OBJECTIVES

On successful course completion, students will be able to:

  • Support operating systems
  • Install, configure, and maintain operating systems
  • Implement data storage services in GCP
  • Maintain and troubleshoot Microsoft Windows
  • Configure and troubleshoot network connections
  • Manage users, workstations, and shared resources
  • Implement physical security
  • Secure workstations and data
  • Troubleshoot workstation security issues
  • Support and troubleshoot mobile devices
  • Implement operational procedures

RECOMMENDED FOR

This course is designed for individuals who have basic computer user skills and who are interested in obtaining a job as an entry-level IT technician. This course is also designed for students who are seeking the CompTIA A+ certification and who want to prepare for the CompTIA A+ Core 2 220-1002 Certification Exam.

PREREQUISITES

To ensure your success in this course, you should have experience with basic computer user skills, be able to complete tasks in a Microsoft Windows environment, be able to search for, browse, and access information on the Internet, and have basic knowledge of computing concepts. You can obtain this level of skills and knowledge by taking the following official CompTIA courses:

  • The Official CompTIA IT Fundamentals+ (Exam FC0-U61)

MEET THE INSTRUCTORS

  • ADRIAN SMITH

    • TECHNICAL TRAINER


    PROFILE SUMMARY

    Since completing his B.Sc. in Computer Science, Adrian has compiled over 30 years’ IT experience. During his time as a Technical Trainer at DDLS, Adrian has worked across Microsoft, Google Cloud & AWS product sets.

  • DAVID VAN GEMERT

    • SENIOR TECHNICAL TRAINER


    PROFILE SUMMARY

    David is a Technical Trainer for DDLS for Microsoft Infrastructure and Security Training, CompTIA A+, Network+ and Security+ delivering Training and Consulting in Australia and New Zealand.

  • ITVINDER MANKOO

    • PROCESS TRAINER


    PROFILE SUMMARY

    He is a highly experienced and passionate facilitator with a wealth of ‘real-world’ experience which she uses to bring to life her training courses. She is an entertaining trainer and without exception, students excel, enjoy, and learn in an environment that is supportive, educational, and fun.

  • JOHN ANG

    • TECHNICAL TRAINER


    PROFILE SUMMARY

    An experienced Infrastructure, Security, Consulting and Project Management in Information Technology. With more than 20 years in the IT industry, recently led the Infrastructure and Security projects for one of the largest conglomerates in the country. Highly skilled in Microsoft, Symantec, CyberArk, Qualys, SolarWinds, and IT Security Policies and Procedures.

  • LOUIS CREMEN

    • TECHNICAL TRAINER


    PROFILE SUMMARY

    Graduated B of Computer Science at University of Wollongong in 2009. Started his own software company making mobile and web apps for other companies (CommBank, RBA, Army, Government, Enterprises). Contracted to create courses to train developers how to write apps for companies (DDLS, AUC) and then as a university lecturer (UOW).

  • MICHAEL MANASAN

    • SENIOR TECHNICAL TRAINER


    PROFILE SUMMARY

    Michael is a versatile individual with a passion for technology, be it open or closed source. He is interested in infrastructure, messaging, database, and development technologies as well as management processes. Michael is continually upgrading his skillset as well as adding new skills that fancies his interest.

  • TERRY GRIFFIN

    • TECHNICAL TRAINER


    PROFILE SUMMARY

    Terry is a technology specialist and brings to the classroom his extensive experience and knowledge which he uses to keep his courses interesting to the attendees. He is known as a Microsoft, VMware, and Citrix evangelist, and brings that enthusiasm to the classroom.

  COURSE OUTLINE


  • Module 1: Supporting Operating Systems
    • Identify Common Operating Systems
    • Use Windows Features and Tools
    • Manage Files in Windows
    • Manage Disks in Windows
    • Manage Devices in Windows

  • Module 2: Installing, Configuring, and Maintaining Operating Systems
    • Configure and Use Linux
    • Configure and Use macOS.
    • Install and Upgrade Operating Systems
    • Maintain OSs

  • Module 3: Maintaining and Troubleshooting Microsoft Windows
    • Install and Manage Windows Applications
    • Manage Windows Performance
    • Troubleshoot Windows

  • Module 4: Configuring and Troubleshooting Networks
    • Configure Network Connection Settings
    • Install and Configure SOHO Networks
    • Configure SOHO Network Security
    • Configure Remote Access
    • Troubleshoot Network Connections

  • Module 5: Managing Users, Workstations, and Shared Resources
    • Manage Users
    • Configure Shared Resources
    • Configure Active Directory Accounts and Policies

  • Module 6: Security Concepts
    • Logical Security Concepts
    • Threats and Vulnerabilities
    • Physical Security Measures

  • Module 7: Securing Workstations and Data
    • Implement Security Best Practices
    • Implement Data Protection Policies
    • Protect Data During Incident Response

  • Module 8: Troubleshooting Workstation Security Issues
    • Detect, Remove, and Prevent Malware
    • Troubleshoot Common Workstation Security Issues

  • Module 9: Supporting and Troubleshooting Mobile Devices
    • Secure Mobile Devices
    • Troubleshoot Mobile Device Issues

  • Module 10: Implementing Operational Procedures
    • Use Appropriate Safety Procedures
    • Environmental Impacts and Controls
    • Create and Maintain Documentation
    • Use Basic Change Management Best Practices
    • Implement Disaster Prevention and Recovery Methods
    • Basic Scripting Concepts
    • Professionalism and Communication

Course Details

  1. Classes Start

  2. Estimated Effort

    5 days/week, max. 8 hours/day
Enroll
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