Skip to main content
Go Back to LUNA Academy

Building and Sustaining Customer Relationships

Course Code: BAV-0023

FREE ACCESS

  •   Access to course content
  •   No access to labs
  •   Certificate not included

PAID ACCESS

  •   Access to course content
  •   Access to all course labs
  •   Blockchain Enabled Certificate and Badges

COURSE DURATION


INSTRUCTOR-LED, 8 HRS, min. 20 participants max. 25 participants


ABOUT THIS COURSE


It is often the little details that customers recall even more than the product they purchased or the service they received. These little details form a significant part of the overall customer experience. This course outlines the notion of a customer and provides best practice advice on how to engage with customers and influence them in order to achieve organizational goals.


RECOMMENDED FOR


Recommended for individual contributors, subject matter experts, new project managers, new leaders


MEET THE INSTRUCTOR

Christine Monica Bata


Christine Monica Bata

Co-founder and Chief Executive Officer Career, Executive and Corporate Coach


PROFILE SUMMARY

Currently an Internationally Certified Executive Life Coach who trained with the Coach Training Academy under the expert guidance of Dr. Randin Brons, PhD., C.M.H., M.S.L.C and Steven Kiges, Certified Master Life Coach, Christine specializes in Career, Executive and Corporate Coaching. Her 20+ years of corporate experience offers clients a powerful resource system to keep them motivated, move in the right direction, and help them look at where they are now vis-a-vis where they like to be and help bridge the gap.


LVina Vidal Vicente


Vina Vidal Vicente

Co-founder and Chief Learning Officer Learning Experience Designer and Facilitator Author, Make a Choice


PROFILE SUMMARY

Vina is an author, learning experience designer, facilitator, stakeholder engagement specialist, communications and public affairs strategist, certified English grammar instructor, and a blues singer. Vina has worked in expert and leadership roles in various industries, including print media, government, non-government / advocacy, education, and, most recently,energy and shared services. In her 20 years in the workforce, Vina has cultivated a skill in connecting with various roles in an organization, ranging from senior executives to junior professionals, helping them determine choices that are sensible for them and exercise accountability for the decisions that they make.


PRICE FOR THIS COURSE

To request for a quotation, please email [email protected]

Course Details

  1. Classes Start

Enroll
LUNA TECHNOLOGIES INC. 2022. All rights reserved.